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The Nam with a (cafe) plan.

Starting your own cafe?

 

Dream of quitting your day job to open a cafe? I did. I left a career in banking and finance in Sydney, Australia, to pursue my cafe dream right here in Hanoi.

Except it wasn't all so dreamy.

I’m here to share the reality of that journey and help you avoid the many costly mistakes I made. From finding the right space to building a loyal customer base, my goal is to give your cafe a real chance to thrive.

Spoiler alert: You'll be exchanging your day job hours for a 24/7 reality, but with the right guidance, the reward is worth it.

Current cafe need a boost?

 
 

Your cafe is open, but things aren't going to plan? I get it. From slow sales and long waits to endless complaints and broken equipment—I've been in those situations and gone through it all.

These issues are inevitable, but they don't have to define your day. I'll share the lessons I've learned to help you streamline your operations and empower your team. My goal is to give you back the time and energy to focus on what matters most: growing your business and making every customer happy.

The Typical Challenges

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Where To Start?

From finding the perfect location and designing your space, to sourcing equipment and navigating administration – starting a cafe can feel overwhelming.

Where do you even begin?

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The Daily Grind

Managing staff, keeping quality consistent, optimizing your workflow, and keeping customers happy—it’s all part of the daily grind.

 

Operations are the heart of your business, but with a never-ending to-do list, how do you stay on top of it all?

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Money Matters

Pricing, cost control, understanding your profit margins, and planning for growth. Financial clarity is the key to a sustainable business, yet it’s a constant struggle for many owners.

 

Ever wonder where your money is actually going?

My Story

My name is Nam, an Australian-born Vietnamese who traded a finance career in Sydney for the vibrant streets of Hanoi. After my father passed away from cancer, I moved to his homeland in 2018 with a dream to build a business that honored his memory.

From grand opening my first cafe, Drop In Cafe, in October 2019, I've navigated countless challenges—from the pandemic and lockdowns to the daily difficulties of running a business.

 

My cafe has stood the test of time and become a long-standing spot in the heart of Hanoi's Old Quarter.

My journey has been a lesson in extreme resilience, and now I want to share those real-world lessons with you so you can turn your dream into a successful reality.

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Mentions

Major features from my time in Vietnam.
 

My story from finance in Australia to running a cafe in Hanoi.

Why leave a high paying job in Australia to a modest cafe in Vietnam?

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A 30 minute program about my journey from Sydney to reconnecting to my parents homeland.

How we used Drop In Cafe's resources to help frontline medical staff during the COVID-19 Pandemic.

How I can help

I'm just one guy whose made all the mistakes. Let my expensive and timely mistakes be valuable lessons for you.

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Cafe Set Up

Where to start? I'll help you navigate the maze of starting your own cafe.

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Operations Review

Things going ok but you know they could be better? I'll help identify areas to improve with easy implementable solutions.

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Financial Analysis

Feel like you're making sales but not making money? ​Let's get a clear picture where you're money is going.

Stories & Tips

My experiences. My stories. My words.

Coming soon.

Dreams don't work unless you do.

If you're serious about getting your dream off the ground then easily contact me below.

The Cafe Nam

Expert cafe support for modern Vietnam and the world.

Based in Hanoi. Work globally.

 

 🗨️ @thecafenam

 

© 2035 by The Cafe Nam.

 

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